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EIRE Systems consultants have broad experience in executing BCP/DR projects. Our BCP/DR projects are managed using a four phase approach:

Phase 1 - Business Impact Analysis (BIA): Ensures that the most cost effective business continuity measures are introduced in line with defined business risks and activities.

Phase 2 - BCP and Alternative Recovery Site Plan: Consisting of the production of a Business Continuity Plan IT Requirements Report. The purpose of the report is to detail the IT systems necessary to translate the IT requirements described in the BIA into a desktop and machine room equipment requirement.

Phase 3 - DR Site Build: Following approval of the plans produced in Phase 2, a DR Site is built out. This phase requires the participation of local and possibly regional IT personnel. During this phase, third party vendor proposals and pricing are vetted and compared to global pricing and current Service Level Agreements in order to implement the most cost effective solution.

Phase 4 - DR Site Test: Following the DR Site Build phase, an associated test and training procedure is conducted for each business unit. The results from this testing and training will identify problems or issues and provide feedback required to update the BCP/DR procedures, roles and responsibilities associated with the IT systems and support infrastructure.

Case Study

Global Insurance Company

 

Client: A leading international insurance company operating worldwide offering a diverse range of financial protection products and wealth management services.

Project: Our client asked us to:

  • Establish and confirm a broad business continuity policy
  • Develop site specific BCP strategies
  • Deliver a BCP/DR solution
  • Implement testing of the delivered solution
  • Provide end users training

Solution: The solution consisted of the following seven steps:

  1. Establishment and Confirmation of Broad Business Continuity Policy

    Global and regional considerations were included, where this work also defined audit, regulatory and ethical commitments.

  2. Development of Site Specific BCP Strategy

    A review of local business group specific requirements was undertaken to determine the basic strategy, scope and schedule for a location-specific BCP project. Tactical and strategic response considerations were addressed at this stage.

  3. Organisation and Confirmation a Project Existence

    Project establishment meetings, structure (staffing), reporting, and deliverables were established at this stage. A staffing profile including business, technology, audit and legal considerations was also developed.

  4. Initiation of Fieldwork

    Following the criteria set out above a Business Impact Analysis process was undertaken. Information collection, risk assessment, and preliminary Recovery Plan work was undertaken.

  5. Solution Delivery

    Documentation of business recovery plans, technology requirements, preliminary design, issue of tender documents, budget approvals, contracts and build solution all formed part of this process.

  6. Testing and Training

    This stage included the development of an “Incident Response Process and Procedure” (BCP/DR manual), including the definition of testing and training profiles, and establishment of business processes to better support the recovery strategies.

  7. Maintenance Schedule

    A process for the maintenance of the BCP plan was implemented. This was a key requirement for audit and regulatory commitments. This step provided a feedback loop into a Business Impact Analysis process for the continuous maintenance of the BCP/DR solution.

 
 
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